playexchange

playexchange App support

Contact
+91 5800893746

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The playexchange:

Q1: How to log in after installing the playexchange?

To log in, open the app and enter your registered mobile number to receive a verification code. Verify the one-time password (OTP) to authenticate your account. This streamlined process eliminates the need for passwords or email login.

Q2: What should I do if I am not getting OTP?

To resolve the issue, first, check your internet connection for a strong signal. If you still experience difficulty receiving the OTP, you can try contacting the app's support system through live chat.

Q3: What should I do if I am not able to log in with my old number?

To resolve the issue, try logging in with the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support system via email to facilitate a smooth account transfer. This will enable the support team to update your account accordingly.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without complications. Once updated, you should be able to access the app without any issues.

Most Asked Questions Related To Withdraw In The playexchange:

Q1: What is the minimum withdrawal amount in the playexchange?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming money, not from bonus collections. This means users can access their winnings from gaming activities, but not the bonus rewards.

Q2: Is it necessary to do KYC for withdrawal?

To complete the verification process, please ensure that all your Know Your Customer (KYC) details are filled out and saved within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services can process transactions within 30 minutes to 3 hours, but in some cases, payment delays may occur. This delay can range from a few hours to a maximum of 24 hours, depending on the situation. The overall timeframe may be affected by occasional payment processing delays.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used for gaming and cannot be withdrawn. Any money won while playing with the bonus can be withdrawn. This ensures the bonus funds are separate from other account balances.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry as the money will be added to your wallet account within 24 hours. If it still doesn't resolve, you can contact their care centre for assistance.

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